DICTATEIT - Delivery

(a) If no delivery date is specified the Goods will be despatched when they are ready. Any time or date for delivery given by us is an estimate only and we will not accept liability for any loss or damage or any consequential loss arising directly or indirectly from delay in delivery however caused.

(b) Unless otherwise agreed we may deliver by instalments. Any delay, default or non-delivery in respect of any instalment will not entitle you to cancel the remainder of the contract.

(c) The method of despatch for all sales shall be at our discretion.

DICTATEIT - Returns/Cancellations/Replacements

(a) Goods are not sold on a trial basis.

(b) You must give us prior notice in writing of your intention to return any Goods.

(c) Upon delivery, you have the right to open the delivery packaging in order to inspect the Goods but not to remove the manufacturers display packaging. You then have 7 days from the delivery date when you may cancel your order and a further 7 days in which to return any unopened goods - provided they remain in the condition in which they were delivered. You will be liable for the cost of their return.

(d) If the manufacturers display packaging has been opened and or the Goods have been used then Goods may only be returned if they are fully resaleable and then only within the 14 day period described in 7c. Resaleability will be determined by us at our discretion.

(e) Provided we determine that any returned Goods are resaleable, we will refund any monies due to you as soon as reasonably possible.

(f) We reserve the right to refuse to refund monies for Goods bought in error that are not resaleable.

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